LUXEMBOURG| Summary: Under the supervision of the Business Development Manager, the Market Development Manager is responsible for being the main interface with assigned Major Development Account's central contact partners. The Market Development Manager plays the same role internally with Regional Sales Managers and Sales Executives involved in this local customer management. The Market Development Manager is responsible for evaluating the best growth strategy with assigned accounts as well as establishing and maintaining a successful and effective business relationship with them. He/she ensures the effective management of account activity by driving the coordinated execution of this account strategy and by directing the selling efforts to achieve planned sales, revenue, profit and other goals for the assigned accounts. The Market Development Manager is also in charge of the prospection and development of new Major Development Accounts. He/she develops new business relationships within the prospective organization and develops and proposes the strategy to gain business. Besides the customer specific management role, the Market Development Manager supports the Business Development Manager in the multi angles business segment strategy deployment in close cooperation with Sales and Technical teams (segment dynamics, product & service's innovation, product management, indirect marketing). Your Tasks: • Works with the Business Development Manager and the Commercial Director to develop a comprehensive strategy regarding pricing, forecasts, and corporate resources needed to maximize share and increase penetration at designated development major accounts. • Develops and proposes customers’ specific business plans and related sets of action. • Implements and frequent reviews after approval of the actual progress against medium term plan & short term (budget & profitability) goals. • Recommends corrective actions when needed. • Drives the proper coordinated execution of this agreed strategy, coordinated with the sales force dealing with related sites, the development of annual sales goals (budget) and objectives along with specific sales strategies. • Establishes relationships and business conditions with the headquarters, the key plant locations, R&D centers as deemed necessary to understand, to develop also by gaining insight into potential future business, to secure the service and business at these accounts. • Ensures proper communication flow regarding those development major account's activities. • Prospects new major accounts within the defined strategy, develops business relationships within the organization as deemed necessary to understand, to develop also by gaining insight into potential future business and develops business at these new accounts. • Handles, with respective sales and technical teams, all relevant complaints if (or potentially) escalated to lead buyer or possibly impacting the business conditions. • Maintains awareness of market and competitive activities within designated environment and disseminates the information appropriately throughout the organization. • Performs all other additional projects and duties as assigned by the management. • Reviews all product returns and/or rejections by customers and determine reasons for the return and give recommendations to the Regional Manager. • Applies pricing policies established by the Regional Manager and maintain special pricing within these guidelines according to product, quantity and customer considerations. • Other duties and projects as assigned. |
